Veterinary Assistant Practice Manager

California Veterinary Hospital; Newark (DE); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading veterinary hospital is seeking a Veterinary Assistant Practice Manager to enhance team performance and ensure high-quality patient care. This role involves supervising staff, managing operations, and fostering a positive environment in a state-of-the-art facility. Join a passionate team dedicated to making a difference in pet care, with competitive pay and excellent benefits.

Benefits

Medical, dental, vision, and life insurance

Parental leave

Flexible schedules

401k and retirement plans

Paid time off and holidays

Support from a licensed social worker

Qualifications

• Passionate leader with excellent time management and organizational skills.
• Experience in building and leading successful teams providing customer service and patient care.

Responsibilities

• Direct and supervise associates in hospital operations.
• Collaborate with training staff to meet quality goals.
• Handle personnel functions and ensure compliance with regulations.

Skills

Leadership

Time Management

Organizational Skills

Job description

BluePearl Pet Hospital in Christina, DE is seeking an experienced Veterinary Assistant Practice Manager to join our state-of-the-art emergency and specialty hospital.

Pay: $32.50 - $47.50 / hour

This pay band is a starting point and is dependent on experience.

• Are you a passionate leader who is ready to make a difference?
• Do you have excellent time management, follow-through, and organizational skills?
• Do you love building successful teams that provide premier customer service and patient care?

As the Assistant Practice Manager, you will:

• Direct and supervise associates.
• Create an organizational environment and value systems that stimulate morale and productivity.
• Collaborate with training and clinical staff to meet training and quality goals.
• Coach and lead through effective feedback to associates via the supervisory team.
• Monitor and evaluate daily operations.
• Partner with the Practice Manager to develop action plans to maximize hospital efficiency and oversee improvements.
• Handle personnel functions including hiring, assigning work, training, disciplinary actions, and maintaining personnel records.
• Assist in budget preparation and ensure revenue and training goals are met.
• Review and approve employee schedules based on hospital needs.
• Ensure adequate inventory levels of necessary supplies.
• Prepare and submit timely reports as required.
• Ensure compliance with regulations, SOPs, and OSHA guidelines.
• Build rapport with clients and referring DVMs to ensure high customer satisfaction.
• Minimize hospital liability through risk management.
• Investigate unsafe situations and complaints.
• Work with the Practice Manager to foster a positive team environment.

Why BluePearl?

• We are passionate about pets, offering pet insurance and discounts on treatments and food.
• We support growth through skill-based leveling, talent development, and leadership programs.
• We promote continuous learning with CE allowances, free sessions, and our BluePearl University.

Our benefits include:

• Medical, dental, vision, and life insurance
• Parental leave
• Flexible schedules
• 401k and retirement plans
• Paid time off and holidays
• Support from a licensed social worker for work-life balance

We value diversity and are an equal opportunity employer. Accommodations are available upon request for applicants with disabilities. BluePearl is a drug-free workplace.