Veterinary Practice Manager

American Veterinary Group (AVG); Florida; Vor Ort; USD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Health Care Plan

401k match

Generous PTO

Parental Leave

Work/Life Balance day off

Disability options

Supplemental insurance options

Discounted veterinary care

Corporate discount program

Zusammenfassung

American Veterinary Group seeks a dynamic Practice Manager for Riverside Animal Hospital in Florida. You will lead the hospital team, partner with leadership, and ensure excellent client service while managing daily operations.

This full-time role reports to the Regional Director of Operations. Ideal candidates have a minimum of 3 years in a supervisory role and a background in veterinary practice management or related service industries.

Qualifikationen

• Minimum of 3 years’ experience in a supervisory role.
• Veterinary practice management experience preferred, though strong candidates from other service industries may be considered.
• Positive, can-do attitude with strong people skills and willingness to help the team.

Aufgaben

• People Management: recruiting, developing, disciplining, and terminating paraprofessional staff, including annual performance reviews.
• Financial Management: oversight of the hospital’s P&L, accounts payable/receivable, payroll, and inventory.
• Customer Service: resolve client issues and oversee follow-up communications.
• On-site presence required; collaborate with clinical teams and maintain patient, client, and staff safety.

Kenntnisse

People management

Customer service

Emotional intelligence

Jobbeschreibung

Description

We are seeking a dynamic

Department

General Practice Hospitals

Location

Riverside Animal Hospital

We are seeking a dynamic Practice Manager to join our hospital team!

About the Position

In partnership with the Lead Veterinarian, the Practice Manager plays an integral role in leading the hospital team and providing excellent customer service to our patients. The practice manager is responsible for day-to-day hospital operations and serves as a liaison between the hospital team and our corporate support functions, including: marketing, payroll, IT, recruiting, finance, etc. This is a full-time position reporting to the Regional Director of Operations.

Key Responsibilities

• People Management: recruiting, developing, disciplining, and terminating paraprofessional staff, including annual performance reviews


• Financial Management: overseeing the hospital’s P&L, including accounts payable/accounts receivable, payroll, and inventory


• Customer Service: resolving client issues and escalations and overseeing follow-up communications


• This position requires regular on-site presence as an essential function of the role. Due to the nature of veterinary hospital operations, in-person attendance is necessary to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and maintain the safety and well-being of patients, clients, and staff. We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) and applicable laws

Skills Knowledge, & Expertise

• Minimum of 3 years’ experience in a supervisory role


• Veterinary practice management experience preferred, although we will also consider strong candidates from other service industries (i.e. human healthcare, retail, restaurant, hospitality).


• A positive, can-do attitude; strong people skills/emotional intelligence; willingness to roll up your sleeves and chip in to help the team

Benefits

• Health Care Plan (Medical, Dental & Vision Options)


• 401k match


• Generous paid time off (PTO)


• Six (6) weeks of paid Parental Leave


• One (1) Work/Life Balance day off


• Short-term and long-term disability options


• Supplemental insurance options


• Discounted Veterinary Care


• Corporate discount program


• Opportunity to make an impact in your community while tackling a challenging variety of tasks and the ability to help animals among a great team of people!