Veterinary Practice Manager

American Veterinary Group (AVG); Athens (GA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health Plan

401k match

PTO

Parental Leave

Work/Life Balance Day

Disability options

Supplemental insurance

Discounted veterinary care

Corporate discount

Community impact opportunities

Job summary

American Veterinary Group (AVG) is seeking a dynamic Practice Manager to join our Athens hospital team. The practice manager works with the Lead Veterinarian to lead the hospital team and deliver excellent customer service to our patients while managing day-to-day operations.

This full-time position reports to the Regional Director of Operations and oversees staff, finances, and client communications, serving as a liaison to marketing, payroll, IT, recruiting, and finance to keep the hospital

Qualifications

• Minimum of 3 years’ experience in a supervisory role.
• Veterinary practice management experience preferred, although we will also consider strong candidates from other service industries (i.e. human healthcare, retail, restaurant, hospitality).
• A positive, can-do attitude; strong people skills/emotional intelligence; willingness to roll up your sleeves and chip in to help the team

Responsibilities

• People Management: recruiting, developing, disciplining, and terminating paraprofessional staff, including annual performance reviews
• Financial Management: overseeing the hospital’s P&L, including accounts payable/accounts receivable, payroll, and inventory
• Customer Service: resolving client issues and escalations and overseeing follow-up communications

Skills

People management

Operations management

Customer service

Job description

Description

We are seeking a dynamic

Job Description

Job Description

Description

We are seeking a dynamic Practice Manager to join our hospital team!

About The Position

In partnership with the Lead Veterinarian, the Practice Manager plays an integral role in leading the hospital team and providing excellent customer service to our patients. The practice manager is responsible for day-to-day hospital operations and serves as a liaison between the hospital team and our corporate support functions, including: marketing, payroll, IT, recruiting, finance, etc. This is a full-time position reporting to the Regional Director of Operations.

Key Responsibilities

• People Management : recruiting, developing, disciplining, and terminating paraprofessional staff, including annual performance reviews
• Financial Management : overseeing the hospital’s P&L, including accounts payable/accounts receivable, payroll, and inventory
• Customer Service : resolving client issues and escalations and overseeing follow-up communications

Skills Knowledge, & Expertise

• Minimum of 3 years’ experience in a supervisory role
• Veterinary practice management experience preferred, although we will also consider strong candidates from other service industries (i.e. human healthcare, retail, restaurant, hospitality).
• A positive, can-do attitude; strong people skills/emotional intelligence; willingness to roll up your sleeves and chip in to help the team

Benefits

• Health Care Plan (Medical, Dental & Vision Options)
• 401k match
• Generous paid time off (PTO)
• Six (6) weeks of paid Parental Leave
• One (1) Work/Life Balance day off
• Short-term and long-term disability options
• Supplemental insurance options
• Discounted Veterinary Care
• Corporate discount program
• Opportunity to make an impact in your community while tackling a challenging variety of tasks and the ability to help animals among a great team of people!