Medical Practice Manager

American Veterinary Group (AVG); Athens (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health care plan

Disability insurance

Discounted veterinary care

Job summary

American Veterinary Group (AVG) is seeking a dynamic Practice Manager to lead our Athens hospital team. The role partners with the Lead Veterinarian to drive day-to-day operations, deliver excellent client service, and coordinate with marketing, payroll, IT, recruiting, and finance.

You will supervise paraprofessional staff, manage the hospital's P&L, accounts payable/receivable, payroll, and inventory, and resolve client issues with empathy.

Qualifications

• Experience in managing a veterinary or healthcare operations team is preferred.
• Strong leadership and communication skills are required.
• Ability to coordinate with marketing, payroll, IT, recruiting, and finance teams.

Responsibilities

• Lead the hospital team and oversee day-to-day operations.
• Oversee hospital P&L, accounts payable/receivable, payroll, and inventory.
• Resolve client issues and oversee follow-up communications.

Skills

People management

Financial management

Customer service

Job description

Job Description Description We are seeking a dynamic Practice Manager to join our hospital team!

In partnership with the Lead Veterinarian, the Practice Manager plays an integral role in leading the hospital team and providing excellent customer service to our patients. The practice manager is responsible for day‑to‑day hospital operations and serves as a liaison between the hospital team and our corporate support functions, including: marketing, payroll, IT, recruiting, finance, etc. This is a full‑time position reporting to the Regional Director of Operations.

People Management

• Recruiting, developing, disciplining, and terminating paraprofessional staff, including annual performance reviews

Financial Management

• Overseeing the hospital’s P&L, including accounts payable/accounts receivable, payroll, and inventory

Customer Service

• Resolving client issues and escalations and overseeing follow‑up communications

Veterinary practice management experience preferred, although we will also consider strong candidates from other service industries (i.e. human healthcare, retail, restaurant, hospitality).

Strong people skills/emotional intelligence; willingness to roll up your sleeves and chip in to help the team

Health Care Plan (Medical, Dental & Vision Options)

• Short-term and long-term disability options
• Discounted Veterinary Care
• Opportunity to make an impact in your community while tackling a challenging variety of tasks and the ability to help animals among a great team of people!