Veterinary Practice Manager

American Veterinary Group (AVG); Sarasota (FL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental & Vision Options)

401k match

Generous paid time off (PTO)

Six weeks of paid Parental Leave

One Work/Life Balance day off

Short-term and long-term disability options

Supplemental insurance options

Discounted Veterinary Care

Corporate discount program

Job summary

American Veterinary Group (AVG) seeks a Practice Manager for Forest Lakes Animal Clinic in Sarasota, Florida. You will partner with the Lead Veterinarian to manage hospital operations and provide top-tier customer service.

The ideal candidate has at least 3 years in a supervisory role within service industries, emphasizing a positive attitude and strong people skills. The position offers a full-time commitment and various benefits including health care and generous PTO.

Qualifications

• Minimum of 3 years’ experience in a supervisory role.
• Veterinary practice management experience preferred.

Responsibilities

• Recruit, develop, and manage paraprofessional staff.
• Oversee hospital’s P&L including payroll and inventory.
• Resolve client issues and oversee follow-up communications.

Skills

People Management

Financial Management

Customer Service

Job description

Department: General Practice Hospitals
Location: Forest Lakes Animal Clinic

About the Position

In partnership with the Lead Veterinarian, the Practice Manager plays an integral role in leading the hospital team and providing excellent customer service to our patients. The practice manager is responsible for day-to-day hospital operations and serves as a liaison between the hospital team and our corporate support functions, including marketing, payroll, IT, recruiting, finance, etc. This is a full-time position reporting to the Regional Director of Operations.

Key Responsibilities

• People Management: recruiting, developing, disciplining, and terminating paraprofessional staff, including annual performance reviews
• Financial Management: overseeing the hospital’s P&L, including accounts payable/accounts receivable, payroll, and inventory
• Customer Service: resolving client issues and escalations and overseeing follow-up communications

Skills Knowledge & Expertise

Minimum of 3 years’ experience in a supervisory role

• Veterinary practice management experience preferred, although we will also consider strong candidates from other service industries (i.e. human healthcare, retail, restaurant, hospitality).
• A positive, can-do attitude; strong people skills/emotional intelligence; willingness to roll up your sleeves and chip in to help the team

Benefits

• Health Care Plan (Medical, Dental & Vision Options)
• 401k match
• Generous paid time off (PTO)
• Six (6) weeks of paid Parental Leave
• One (1) Work/Life Balance day off
• Short-term and long-term disability options
• Supplemental insurance options
• Discounted Veterinary Care
• Corporate discount program
• Opportunity to make an impact in your community while tackling a challenging variety of tasks and the ability to help animals among a great team of people!