Veterinary Office Manager: Front Desk Leader & Team Builder

Elite Veterinary Specialists; Gaithersburg (MD); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Education allowance

Uniform allowance

Paid time off

Pet benefits

Job summary

Animal Eye Care Center is seeking an organized, people-first Office Manager to keep the front desk running smoothly in a boutique veterinary ophthalmology practice. You will lead the front desk team, manage schedules, handle day-to-day administration, and be a steady presence for clients and coworkers.

You’ll follow established procedures, train new staff, open/close the office, manage supplies and payments, and assist with marketing and administrative projects as needed.

Qualifications

• 2+ years of front office, reception, or office management experience; veterinary or medical office experience is a plus.
• Must be comfortable with Microsoft Office, email, and practice management software.
• Strong communication, organization, and customer-service focus required.

Responsibilities

• Lead front desk operations, including phones, scheduling, check-in/check-out, and client flow.
• Respond to client questions promptly and courteously, escalating to leadership when needed.
• Build and maintain front office schedules to keep coverage and support the team.
• Help train new front desk staff on procedures and software.
• Open and close the office as scheduled; manage daily reports, payments, and deposits.
• Assist with administrative projects and marketing efforts as needed.

Skills

Front desk leadership

Team collaboration

Customer service

Office management

Tools

Practice management software

Microsoft Office

Email management

Job description

Animal Eye Care Center is seeking an organized, people-first Office Manager to keep the front desk running smoothly in a boutique veterinary ophthalmology practice. You will lead the front desk team, manage schedules, handle day-to-day administration, and be a steady presence for clients and coworkers.

You’ll follow established procedures, train new staff, open/close the office, manage supplies and payments, and assist with marketing and administrative projects as needed.