Veterinary Front Desk Lead — Client Care & Scheduling

Veterinary Medical Center Union City; Union City (CA); Presencial; USD 38.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full-time benefits

Descripción de la vacante

Apploi is seeking a Veterinary Receptionist to be the friendly voice and face of our hospital, greeting clients and their pets with warmth and professionalism. You will answer calls, schedule appointments, and help maintain smooth daily operations in a busy veterinary setting.

Responsibilities include front-desk duties, patient and client data management, and coordination with veterinarians and staff. Prior veterinary reception experience and strong communication are essential, with benefits

Formación

• Minimum 1 year of veterinary receptionist experience.
• Minimum 2 years of customer service experience.
• Comfortable around dogs and cats.
• Excellent communication and phone skills.
• Friendly, professional, and team-oriented.
• Able to multitask and prioritize with attention to detail.
• Willing to learn and accept feedback.
• Adaptable when days don't go as planned.

Responsabilidades

• Greet clients and their pets with warmth and professionalism.
• Answer and route incoming phone calls.
• Schedule appointments and manage daily flow.
• Communicate basic pet care information.
• Follow up with veterinarians regarding client messages.
• Maintain accurate client and patient records at the front desk.
• Help stock supplies and manage mail.
• Keep the reception area clean and welcoming.

Conocimientos

Customer service

Phone etiquette

Teamwork

Organizational skills

Herramientas

IDEXX Neo

Practice-management software

Descripción del empleo

Apploi is seeking a Veterinary Receptionist to be the friendly voice and face of our hospital, greeting clients and their pets with warmth and professionalism. You will answer calls, schedule appointments, and help maintain smooth daily operations in a busy veterinary setting.

Responsibilities include front-desk duties, patient and client data management, and coordination with veterinarians and staff. Prior veterinary reception experience and strong communication are essential, with benefits