Veterinary Hospital Operations Leader

Goodvets; Santa Clara (CA); On-site; USD 74,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

401(k) with company match

Paid time off

Employee discounts

Culture that values you

Job summary

GoodVets is seeking an experienced Hospital Operations Manager to serve as the operational heartbeat of our Santa Clara hospital. You’ll oversee daily operations, staffing, scheduling, inventory, compliance, and reporting to deliver excellent patient experiences and client satisfaction.

You’ll lead a high-performing team, implement standard operating procedures, monitor performance metrics, and partner with clinicians to optimize workflows while maintaining a culture that values empathy and

Qualifications

• Three+ years in veterinary medicine with progressive responsibilities.
• Experience as Hospital Operations Manager or Medical Office Manager preferred.
• Strong leadership and mentoring capabilities.

Responsibilities

• Lead all daily hospital operations.
• Ensure compliance with operating standards and requirements.
• Create and maintain accurate work schedules.
• Hire, train, and onboard new team members—setting performance and culture.
• Prepare monthly reports on hospital performance, staffing, margins, and trends.
• Conduct performance reviews and provide coaching for growth.
• Monitor inventory, manage ordering, and control costs.
• Support doctors, staff, and clients with clarity, speed, and professionalism.

Skills

Leadership

Communication

Problem solving

Team motivation

Operations management

Patient care focus

Tools

Practice Management Systems

MS Excel

Job description

GoodVets is seeking an experienced Hospital Operations Manager to serve as the operational heartbeat of our Santa Clara hospital. You’ll oversee daily operations, staffing, scheduling, inventory, compliance, and reporting to deliver excellent patient experiences and client satisfaction.

You’ll lead a high-performing team, implement standard operating procedures, monitor performance metrics, and partner with clinicians to optimize workflows while maintaining a culture that values empathy and