Veterinary Front Desk Specialist

National Veterinary Associates; Gig Harbor (WA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health benefits

PTO

Retirement plan

Job summary

Harbor Animal Hospital in Gig Harbor, WA is seeking a friendly Veterinary Receptionist to be the first contact for clients and pets. This full-time front desk role includes greeting clients, answering phones, scheduling appointments, and processing payments.

You will maintain patient records, handle multi-line phones and emails, and support veterinarians and technicians. The position offers competitive pay based on experience, a supportive team, and opportunities for training and growth.

Qualifications

• High school diploma or equivalent required.
• Previous receptionist or customer service experience preferred.
• Veterinary or medical office experience a plus.
• Strong communication and interpersonal skills.
• Ability to multitask in a busy environment.
• Basic computer skills and comfort learning new software.

Responsibilities

• Greet clients and patients warmly, in person and by phone.
• Schedule appointments and manage the daily calendar.
• Check clients in and out; process payments accurately.
• Maintain client and patient records in the practice management system.
• Handle multi-line phones, emails, and prescription requests.
• Communicate effectively with veterinarians and technicians.
• Maintain a clean, organized front desk and lobby area.
• Provide compassionate support to clients during stressful or emotional situations.

Skills

Communication

Interpersonal skills

Multitasking

Compassion for animals

Basic computer skills

Education

High school diploma or equivalent

Job description

Harbor Animal Hospital in Gig Harbor, WA is seeking a friendly Veterinary Receptionist to be the first contact for clients and pets. This full-time front desk role includes greeting clients, answering phones, scheduling appointments, and processing payments.

You will maintain patient records, handle multi-line phones and emails, and support veterinarians and technicians. The position offers competitive pay based on experience, a supportive team, and opportunities for training and growth.