Veterinary Receptionist

Abqpetcarehospital; Gig Harbor (WA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Competitive pay based on experience

Employee pet care discounts

Supportive team environment

Training and growth opportunities

Health benefits, PTO, retirement plan

Job summary

Harbor Animal Hospital is seeking a friendly Veterinary Receptionist to be the first point of contact for clients in a busy practice.

The role requires greeting clients, scheduling, payments handling, and record-keeping with a focus on compassionate service and teamwork. Prior veterinary front desk experience is a plus; strong communication skills are essential. This is a full-time position with benefits and growth opportunities.

Qualifications

• High school diploma or equivalent required.
• Previous receptionist or customer service experience preferred.
• Veterinary or medical office experience a plus.
• Strong communication and interpersonal skills.
• Ability to multitask in a busy environment.
• Basic computer skills and comfort learning new software.
• Compassion for animals and their owners.

Responsibilities

• Greet clients and patients warmly, in person and by phone.
• Schedule appointments and manage the daily calendar.
• Check clients in and out; process payments accurately.
• Maintain client and patient records in the practice management system.
• Handle multi-line phones, emails, and prescription requests.
• Communicate effectively with veterinarians and technicians.
• Maintain a clean, organized front desk and lobby area.
• Provide compassionate support to clients during stressful or emotional situations.

Skills

Customer service

Communication

Multitasking

Front desk

Empathy

Education

High school diploma

Tools

Practice management software

Basic computer skills

Job description

Veterinary Receptionist

Location: Gig Harbor, WA

Practice Name: Harbor Animal Hospital

Job Type: Full Time

Pay Range: $19-$22 per hour, DOE

About Us

Harbor Animal Hospital is a compassionate, fast-paced veterinary practice dedicated to providing exceptional care to pets and outstanding service to their owners. We pride ourselves on teamwork, professionalism, and a welcoming environment for both clients and patients.

Position Summary

We are seeking a friendly, organized, and detail-oriented Veterinary Receptionist to be the first point of contact for our clients. This role is essential to keeping our practice running smoothly and ensuring a positive experience for every visitor.

Key Responsibilities

• Greet clients and patients warmly, in person and by phone
• Schedule appointments and manage the daily calendar
• Check clients in and out; process payments accurately
• Maintain client and patient records in the practice management system
• Handle multi-line phones, emails, and prescription requests
• Communicate effectively with veterinarians and technicians
• Maintain a clean, organized front desk and lobby area
• Provide compassionate support to clients during stressful or emotional situations

Qualifications

• High school diploma or equivalent required
• Previous receptionist or customer service experience preferred
• Veterinary or medical office experience a plus
• Strong communication and interpersonal skills
• Ability to multitask in a busy environment
• Basic computer skills and comfort learning new software
• Compassion for animals and their owners

What We Offer

• Competitive pay based on experience
• Employee pet care discounts
• Supportive team environment
• Opportunities for training and growth
• Health benefits, PTO, retirement plan

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.