Veterinary Front Desk Specialist

Abqpetcarehospital; Alexandria (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with employer match

Paid time off

Job summary

National Veterinary Associates in Alexandria, VA is seeking a friendly front desk receptionist to deliver excellent client experiences. You will greet clients, answer questions, process admissions for incoming/outgoing pets, handle payments, and manage mail and emails.

You will answer phones, screen service needs, schedule appointments, maintain client records in our operations software, and escalate complex issues to senior staff. A minimum of 6 months related experience is required.

Qualifications

• Minimum of 6 months job-related experience required.

Responsibilities

• Greet clients and provide excellent and expeditious service.
• Answer phone calls, screen for service needs, and schedule appointments.
• Process incoming and outgoing pets and handle payments.
• Manage mail and e-mail; monitor waiting area for cleanliness.
• Document and maintain client information in operations software.
• Escalate complex matters to senior staff.

Skills

Customer service

Phone handling

Data entry

Cash handling

Scheduling appointments

Job description

National Veterinary Associates in Alexandria, VA is seeking a friendly front desk receptionist to deliver excellent client experiences. You will greet clients, answer questions, process admissions for incoming/outgoing pets, handle payments, and manage mail and emails.

You will answer phones, screen service needs, schedule appointments, maintain client records in our operations software, and escalate complex issues to senior staff. A minimum of 6 months related experience is required.