Veterinary Front Desk Specialist

National Veterinary Associates; Shorewood (IL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Paid time off

Job summary

National Veterinary Associates is seeking a friendly front desk receptionist in Shorewood, IL to greet clients, answer questions, process payments, and schedule appointments. You will manage mail/e-mail, maintain client data in our PMS, and monitor the waiting area.

1 year of related experience is required, with room to grow within our network. The role supports a busy veterinary practice environment, with compensation details discussed during the interview.

Qualifications

• Minimum of 1 year related experience required.

Responsibilities

• Greets clients, responds to questions; processes incoming and outgoing patients, and handles payments.
• Answers phone calls, screening for service needs and scheduling appointments.
• Handles incoming and outgoing mail and e-mail.
• Monitors client waiting area to ensure cleanliness.
• Documents and maintains client information in practice management software; escalates complex matters to senior staff.

Skills

Customer service

Phone screening

Appointment scheduling

Payments processing

Data entry

Tools

Practice management software

Job description

National Veterinary Associates is seeking a friendly front desk receptionist in Shorewood, IL to greet clients, answer questions, process payments, and schedule appointments. You will manage mail/e-mail, maintain client data in our PMS, and monitor the waiting area.

1 year of related experience is required, with room to grow within our network. The role supports a busy veterinary practice environment, with compensation details discussed during the interview.