Veterinary Front Desk Pro — Warm Client & Pet Care

Caring Hands Animal Hospital - Centreville; Suffield (CT); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k)

Professional development

Employee Pet Discount

Job summary

Suffield Veterinary Hospital in Suffield, CT, is hiring full-time and part-time Front-Desk Receptionists to be the first contact for our veterinary clients and set a welcoming tone for every visit.

This role emphasizes customer service, accurate payments, scheduling, and basic animal-care knowledge; training is available. Benefits include medical, dental, vision, PTO, and a pet-friendly workplace.

Qualifications

• Previous experience as a veterinary receptionist or medical office assistant preferred, but training is available.
• Strong organizational and multitasking skills.
• Calm, professional, and positive demeanor.

Responsibilities

• Greet clients and pets, sign-in and escort to exam rooms.
• Process payments, sales, and schedule future appointments.
• Answer calls for appointments, inquiries, refills, and reminders.
• Understand vaccination protocols, basic tests, common diseases, and pet behavior.
• Maintain cleanliness and organization to ensure a positive client experience.

Skills

Customer service

Multitasking

Calm demeanor

Job description

Suffield Veterinary Hospital in Suffield, CT, is hiring full-time and part-time Front-Desk Receptionists to be the first contact for our veterinary clients and set a welcoming tone for every visit.

This role emphasizes customer service, accurate payments, scheduling, and basic animal-care knowledge; training is available. Benefits include medical, dental, vision, PTO, and a pet-friendly workplace.