Veterinary Front Desk Pro - Full Benefits & Growth

Vista-Vet-Animal-Hospital-; Round Rock (TX); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Life insurance

EAP

401k with company match

Paid time off

Job summary

Vista Vet Animal Hospital & Pet Lodge is seeking a friendly Client Service Representative to greet clients and support our hospital’s daily operations. You will manage appointments, patient flow, and front-desk interactions with professionalism and empathy.

Ideal candidates are organized, detail-oriented, and thrive in a fast-paced, team-driven environment. Full-time role with a comprehensive benefits package and a competitive hourly wage range.

Qualifications

• 1+ years in customer service, front-desk or reception role.
• Preference for veterinary reception or healthcare front-desk experience.
• Proficient at handling multi-line phone systems and in-person clients.

Responsibilities

• Greet clients and serve as the welcoming face of the hospital.
• Manage appointments and daily patient flow.
• Handle multi-line phones and in-person interactions.
• Process transactions and support clients with service information.
• Maintain professional, compassionate client service during busy periods.

Skills

Phone handling

Verbal communication

Written communication

Calm under pressure

Team player

Job description

Vista Vet Animal Hospital & Pet Lodge is seeking a friendly Client Service Representative to greet clients and support our hospital’s daily operations. You will manage appointments, patient flow, and front-desk interactions with professionalism and empathy.

Ideal candidates are organized, detail-oriented, and thrive in a fast-paced, team-driven environment. Full-time role with a comprehensive benefits package and a competitive hourly wage range.