Veterinary Front Desk & Client Care Specialist

Vista Vet Animal Hospital & Pet Lodge; Round Rock (TX); Sur place; USD 26 000 - 30 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Life Insurance

Disability Insurance

401k with company match

Paid time off

Résumé du poste

Vista Vet Animal Hospital & Pet Lodge is seeking an outgoing Client Service Representative to be the welcoming face of our hospital. In this fast-paced role you will create exceptional client experiences, manage appointments and daily patient flow, and handle multi-line phones and in-person interactions.

The successful candidate will be detail-oriented, highly organized, and thrive in a team-focused environment, delivering compassionate, professional service to clients and their pets.

Qualifications

• 1+ years of experience in a customer service, reception, or client-facing role.
• Previous veterinary receptionist or healthcare-related front-desk experience preferred.
• Proficiency in managing a multi-phone line system while assisting in-person clients.
• Exceptional verbal and written communication skills.
• Ability to provide compassionate, professional service to clients during both routine and emotionally sensitive situations.
• Positive attitude and willingness to collaborate with a team.

Responsabilités

• Greet clients and provide exceptional service.
• Manage appointments and patient flow.
• Answer multi-line phone system and assist in-person clients.
• Process transactions accurately.
• Provide information about services.

Connaissances

Customer service

Front desk

Phone handling

Communication

Teamwork

Description du poste

Vista Vet Animal Hospital & Pet Lodge is seeking an outgoing Client Service Representative to be the welcoming face of our hospital. In this fast-paced role you will create exceptional client experiences, manage appointments and daily patient flow, and handle multi-line phones and in-person interactions.

The successful candidate will be detail-oriented, highly organized, and thrive in a team-focused environment, delivering compassionate, professional service to clients and their pets.