Veterinary Front Desk Pro — Flexible Schedule, Pet Discount

Veterinary Practice Partners; Boca Raton (FL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Comprehensive benefits package (health

Paid time off & 401(k)

Structured onboarding & mentorship

Professional development opportunities

Employee pet discount

Job summary

Calusa Veterinary Center in Boca Raton is seeking a dedicated veterinary receptionist to join our team. A friendly, client-focused professional with transferable experience from medical or high-volume customer service is welcome.

We offer onboarding and training, a supportive environment, and opportunities for professional growth. We value composure under pressure, an affinity for animals, and the ability to assist clients across a range of experiences.

Qualifications

• 1 year+ experience at front desk or customer service in medical, dental, vet, or high-volume setting.
• Strong verbal and written communication, active listening and conflict resolution.
• Experience with appointment scheduling, multi-line phones, data entry and POS.

Responsibilities

• Greet and check in clients and patients at the front desk and collect intake information.
• Answer multi-line calls and assist with scheduling and services inquiries.
• Handle client checkout, payments and follow-up appointments.
• Provide compassionate service to clients during stressful or emotional situations.
• Enter data accurately and maintain records in the practice software.
• Coordinate with clinical staff to relay messages and support daily ops.
• Maintain a clean, welcoming reception and waiting area.

Skills

Customer service

Front desk

Communication

Multitasking

Microsoft Office

Tools

Cornerstone

Avimark

ImproMed

eVetPractice

ezyVet

Job description

Calusa Veterinary Center in Boca Raton is seeking a dedicated veterinary receptionist to join our team. A friendly, client-focused professional with transferable experience from medical or high-volume customer service is welcome.

We offer onboarding and training, a supportive environment, and opportunities for professional growth. We value composure under pressure, an affinity for animals, and the ability to assist clients across a range of experiences.