Veterinary Receptionist

West-Boca-Veterinary-Center; Boca Raton (FL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health Care Plan

401k Match

Generous PTO

Paid Parental Leave

Work/Life Balance day off

Disability options

Job summary

West Boca Veterinary Center is seeking a friendly Veterinary Receptionist to deliver outstanding client service in a fast-paced, multi-doctor animal hospital.

You will handle front desk duties, answer calls, schedule appointments, greet clients, manage paperwork, and review invoices or discharge instructions, with a focus on clear communication and organization.

The ideal candidate is dependable, compassionate, able to multitask, and flexible to work weekends, thriving in a team and solo settings.

Qualifications

• Prior customer service experience.
• Able to lift 40 lbs as part of daily duties.
• On-site presence required for patient care and safety.
• Strong communication and organizational skills.
• Willing to work weekends and flexible hours.

Responsibilities

• Handle front-of-house duties including greeting clients.
• Answer phone calls and schedule appointments.
• Review invoices and discharge instructions.
• Maintain hospital paperwork and records.
• Collaborate with clinical team to support patient care.

Skills

Customer service

Communication

Multitasking

Self-starter

Teamwork

Compassionate

Job description

Veterinary Receptionist

Department: General Practice Hospitals

Employment Type: Full Time

Location: West Boca Veterinary Center

Reporting To: Practice Manager

Description

Our hospital is seeking a Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital.

The Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: answering phone calls, scheduling appointments, greeting clients, maintaining hospital required paperwork and reviewing invoices or discharge instructions. To be successful in this role, clear communication and organizational skills are key!

Ideal Candidate

• Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment
• Energetic people-and-pet person with excellent work ethic and social and organizational skills
• Be compassionate/caring
• Willing to work flexible hours including weekends
• Can work individually, as well as on a team
• Self-starter personality that can complete daily tasks without the need for constant direction

Skills, Knowledge, & Expertise

• Prior Customer Service Experience
• Must be able to lift 40 lbs.
• This position requires regular on-site presence as an essential function of the role. Due to the nature of veterinary hospital operations, in-person attendance is necessary to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and maintain the safety and well-being of patients, clients, and staff. We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) and applicable laws.

Benefits

• Health Care Plan (Medical, Dental & Vision Options)
• 401k Match
• Generous paid time off (PTO)
• Paid Parental Leave + Paid Maternity Leave
• One (1) Work/Life Balance day off
• Short-term and long-term disability options
• Supplemental insurance options
• Discounted Veterinary Care
• Scrub allowance
• Hands-on and E-training
• Professional growth opportunities
• Tuition assistance for prospective Veterinary Technician Students