Veterinary Front Desk Pro: Compassionate & Organized

Vetcor; Los Angeles (CA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

401(k) matching

Health insurance (medical, dental, &视)

Tuition Support Program (full-time)

Paid time off & sick time

Vision discount & pet care discounts

Job summary

Eagle Glen Veterinary Clinic is hiring a Veterinary Receptionist to join our fast-paced team in a caring, client-focused environment. You will welcome clients and patients, schedule appointments, and manage day-to-day front desk operations with professionalism and empathy.

We value clear communication, organization, and teamwork. The role offers a full-time daytime schedule with rotating Saturday coverage and a comprehensive benefits package designed to support you and your family.

Qualifications

• One to two years of experience in a veterinary clinic.
• Excellent communication and customer service skills.
• Strong organizational and multitasking abilities.
• Computer proficiency and scheduling systems.
• Experience with AVImark is preferred.
• Ability to remain calm, professional, and compassionate in a busy environment.
• Strong attention to detail when maintaining records.

Responsibilities

• Greet clients and patients with warmth, compassion, and professionalism.
• Schedule and manage appointments efficiently.
• Answer incoming phone calls and emails and respond to client needs promptly.
• Check clients and patients in and out while maintaining accurate information.
• Process payments and maintain accurate client and patient records.
• Communicate clearly with clients regarding appointments, services, and hospital procedures.
• Document client communications and update patient records appropriately.
• Support veterinarians, technicians, and other team members throughout the day.
• Help keep daily front-desk and hospital operations running smoothly.
• Create an excellent experience for every client and patient who walks through our doors.

Skills

Communication skills

Customer service

Organization

Multitasking

Computer proficiency

AVImark (preferred)

Calm under pressure

Attention to detail

Tools

AVImark

Job description

Eagle Glen Veterinary Clinic is hiring a Veterinary Receptionist to join our fast-paced team in a caring, client-focused environment. You will welcome clients and patients, schedule appointments, and manage day-to-day front desk operations with professionalism and empathy.

We value clear communication, organization, and teamwork. The role offers a full-time daytime schedule with rotating Saturday coverage and a comprehensive benefits package designed to support you and your family.