Veterinary Receptionist - Los Angeles, CA

Vetcor; Los Angeles (CA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

401(k) matching

Health insurance (medical, dental, &视)

Tuition Support Program (full-time)

Paid time off & sick time

Vision discount & pet care discounts

Job summary

Eagle Glen Veterinary Clinic is hiring a Veterinary Receptionist to join our fast-paced team in a caring, client-focused environment. You will welcome clients and patients, schedule appointments, and manage day-to-day front desk operations with professionalism and empathy.

We value clear communication, organization, and teamwork. The role offers a full-time daytime schedule with rotating Saturday coverage and a comprehensive benefits package designed to support you and your family.

Qualifications

• One to two years of experience in a veterinary clinic.
• Excellent communication and customer service skills.
• Strong organizational and multitasking abilities.
• Computer proficiency and scheduling systems.
• Experience with AVImark is preferred.
• Ability to remain calm, professional, and compassionate in a busy environment.
• Strong attention to detail when maintaining records.

Responsibilities

• Greet clients and patients with warmth, compassion, and professionalism.
• Schedule and manage appointments efficiently.
• Answer incoming phone calls and emails and respond to client needs promptly.
• Check clients and patients in and out while maintaining accurate information.
• Process payments and maintain accurate client and patient records.
• Communicate clearly with clients regarding appointments, services, and hospital procedures.
• Document client communications and update patient records appropriately.
• Support veterinarians, technicians, and other team members throughout the day.
• Help keep daily front-desk and hospital operations running smoothly.
• Create an excellent experience for every client and patient who walks through our doors.

Skills

Communication skills

Customer service

Organization

Multitasking

Computer proficiency

AVImark (preferred)

Calm under pressure

Attention to detail

Tools

AVImark

Job description

Who We Are

Position Details

Who We Are

Eagle Glen Veterinary Clinic is Hiring a Veterinary Receptionist!

Position Details

Role: Veterinary Receptionist

Status: Full-time

Salary: $21.00 per hour, based on experience

Schedule: Monday, Tuesday, Wednesday, and Friday from 8:00 AM–5:00 PM. Rotating Saturdays from 9:00 AM–1:00 PM

Benefits Highlights

• Financial Rewards that Grow with You: A flexible approach to compensation that reflects your skill set and future performance, 401(k) matching & Roth Retirement Savings Plan, Flexible Spending Account (full-time only), 529 Savings Plan, Tuition Support Program (full-time only), and Referral Bonus Program.
• Wellness & Peace of Mind: Health insurance including medical, dental, and vision (full-time only), supplemental insurance options, paid parental leave, Sick Time / Paid Time Off, free or discounted lab work for employee pets, pet discounts on services and products, and a pet food discount program.
• Professional Growth & Recognition: Quarterly Team Rewards Bonus Program, professional development opportunities, continuing education allowance, and a uniform allowance.
• Lifestyle Perks You’ll Appreciate: A consistent daytime schedule, rotating Saturday mornings, six paid holidays (full-time only), an Employee Assistance Program, and an employee discount program.

Do you love helping people, staying organized, and making every client and patient feel welcome? Are you looking for a veterinary team where communication, compassion, and teamwork truly matter? Eagle Glen Veterinary Clinic may be the perfect place for you.

We’re a compassionate, fast-paced veterinary clinic dedicated to providing excellent care for our patients and their families. We’re looking for a friendly, organized, and detail-oriented Veterinary Receptionist who can provide outstanding client service while helping our medical team keep each day running smoothly.

Why Our Veterinary Receptionists Love It Here

• A compassionate and collaborative veterinary team.
• A workplace that values communication, teamwork, and positivity.
• Opportunities for professional growth, training, and continued learning.
• The chance to build meaningful relationships with clients and their pets.
• A fast-paced environment where your organization and communication skills make a real difference.
• A consistent weekday schedule with rotating Saturday mornings.
• A team committed to excellent patient and client care.

What Our Veterinary Receptionists Do

• Greet clients and patients with warmth, compassion, and professionalism.
• Schedule and manage appointments efficiently.
• Answer incoming phone calls and emails and respond to client needs promptly.
• Check clients and patients in and out while maintaining accurate information.
• Process payments and maintain accurate client and patient records.
• Communicate clearly with clients regarding appointments, services, and hospital procedures.
• Document client communications and update patient records appropriately.
• Support veterinarians, technicians, and other team members throughout the day.
• Help keep daily front-desk and hospital operations running smoothly.
• Create an excellent experience for every client and patient who walks through our doors.

What Our Veterinary Receptionists Bring

• One to two years of previous experience in a veterinary clinic.
• Excellent communication and customer service skills.
• Strong organizational and multitasking abilities.
• Computer proficiency and experience with scheduling systems.
• Experience with AVImark is preferred.
• The ability to remain calm, professional, and compassionate in a busy environment.
• Strong attention to detail when maintaining records and documenting communication.
• A genuine love for animals and helping the people who care for them.
• A positive attitude and collaborative, team-focused mindset.

The Extras You’ll Actually Feel

At Eagle Glen Veterinary Clinic, you’ll have opportunities to strengthen your skills through training and professional development while working alongside teammates who value clear communication and supporting one another. Your contributions at the front desk will play an important role in creating a smooth, compassionate experience for clients, patients, and the medical team.

You’ll also enjoy meaningful daily interactions with pets and their families, employee pet-care savings, and the satisfaction of knowing your organization, professionalism, and compassion help make exceptional veterinary care possible.

Financial Benefits

Benefits You Can’t Beat

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral Bonus Program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service. In states with paid family leave programs, this benefit does not apply.)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

If you’re an experienced Veterinary Receptionist who loves animals, enjoys helping people, and wants to grow alongside a compassionate and hardworking team, we’d love to meet you.

Diversity, equity, inclusion, and belonging are core values at Eagle Glen Veterinary Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by bringing a broad range of perspectives and experiences that strengthen how we understand the world, identify challenges, and develop solutions. That’s why we’re committed to a workplace culture where employees feel comfortable being their authentic selves, experience a true sense of belonging, and are empowered to reach their highest potential.