Compassionate Veterinary Receptionist — Front Desk

Eagle Glen Vets; Los Angeles (CA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Tuition Support Program

Paid Time Off

Pet discounts

Referral Bonus Program

Six paid holidays

Employee discount program

Job summary

Eagle Glen Veterinary Clinic in Los Angeles is seeking a friendly Veterinary Receptionist to join our fast-paced team. You will greet clients, schedule appointments, handle calls and emails, and maintain accurate patient and client records while supporting the medical team.

Ideal candidates have 1–2 years of veterinary receptionist experience, excellent communication, and strong organizational skills. We offer comprehensive benefits, a daytime schedule with some Saturdays, and opportunities for

Qualifications

• One to two years of previous experience in a veterinary clinic.
• Excellent communication and customer service skills.
• Strong organizational and multitasking abilities.
• Computer proficiency and experience with scheduling systems.
• Experience with AVImark is preferred.
• The ability to remain calm, professional, and compassionate in a busy environment.
• Strong attention to detail when maintaining records and documenting communication.
• A genuine love for animals and helping the people who care for them.
• A positive attitude and collaborative, team-focused mindset.

Responsibilities

• Greet clients and patients with warmth, compassion, and professionalism.
• Schedule and manage appointments efficiently.
• Answer incoming phone calls and emails and respond to client needs promptly.
• Check clients and patients in and out while maintaining accurate information.
• Process payments and maintain accurate client and patient records.
• Communicate clearly with clients regarding appointments, services, and hospital procedures.
• Document client communications and update patient records appropriately.
• Support veterinarians, technicians, and other team members throughout the day.
• Help keep daily front-desk and hospital operations running smoothly.
• Create an excellent experience for every client and patient who walks through our doors.

Skills

Excellent communication

Customer service

Organizational skills

Multitasking

Computer proficiency

Tools

AVImark

Job description

Eagle Glen Veterinary Clinic in Los Angeles is seeking a friendly Veterinary Receptionist to join our fast-paced team. You will greet clients, schedule appointments, handle calls and emails, and maintain accurate patient and client records while supporting the medical team.

Ideal candidates have 1–2 years of veterinary receptionist experience, excellent communication, and strong organizational skills. We offer comprehensive benefits, a daytime schedule with some Saturdays, and opportunities for