Veterinary Front Desk Pro - Client Care & Scheduling

Ohana Pet Hospital; Ventura (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability insurance

EAP (Employee Assistance Program)

401k with company match

Paid time off

Job summary

Ohana Pet Hospital in Ventura, CA is seeking a friendly Veterinary Receptionist / Client Service Representative. You will be the welcoming face of the hospital, manage appointments, greet clients, and support with service information.

The role requires 1+ year of veterinary front desk experience and proficiency with Cornerstone or similar software. A collaborative team culture and a fast-paced environment are described in the posting.

Qualifications

• 1+ years of experience in veterinary customer service or front desk.
• Previous veterinary receptionist experience preferred.
• Proficiency with practice management software, especially Cornerstone.

Responsibilities

• Create exceptional client experiences and welcome patients and clients.
• Manage appointments and daily patient flow.
• Handle multi-line phones and in-person interactions.
• Process transactions accurately and efficiently.
• Support clients with information about services offered.

Skills

Vet reception experience

Phone etiquette

Written and verbal communication

Calendar management

Team collaboration

Tools

Cornerstone

Job description

Ohana Pet Hospital in Ventura, CA is seeking a friendly Veterinary Receptionist / Client Service Representative. You will be the welcoming face of the hospital, manage appointments, greet clients, and support with service information.

The role requires 1+ year of veterinary front desk experience and proficiency with Cornerstone or similar software. A collaborative team culture and a fast-paced environment are described in the posting.