Veterinary Receptionist & Client Experience Pro

Western Veterinary Partners; Ventura (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health package: Medical, dental, and 1

Life insurance and disability

Employee Assistance Program (EAP)

401k with company match

Paid time off

Job summary

Ohana Pet Hospital in Ventura, CA seeks an outgoing Veterinary Receptionist / Client Service Representative to welcome clients and manage daily patient flow. You will handle phones, schedule appointments, process transactions, and provide essential service information with a friendly, organized approach.

Ideal candidates are detail-oriented, team-focused, and capable of staying calm during busy periods, delivering exceptional client experiences in a fast-paced veterinary setting.

Qualifications

• 1+ years of experience in veterinary customer service or reception.
• Previous veterinary receptionist or healthcare-related front-desk experience preferred.
• Ability to manage a multi-phone line system while assisting in-person clients.

Responsibilities

• Greet clients and manage daily client flow to ensure smooth operations.
• Handle multi-line phones and in-person interactions with professionalism.
• Assist with scheduling, transactions, and providing information on services.

Skills

Multi-line phone system

Cornerstone software

Verbal and written communication

Appointment scheduling

Team collaboration

Calm under pressure

Tools

Cornerstone

Job description

Ohana Pet Hospital in Ventura, CA seeks an outgoing Veterinary Receptionist / Client Service Representative to welcome clients and manage daily patient flow. You will handle phones, schedule appointments, process transactions, and provide essential service information with a friendly, organized approach.

Ideal candidates are detail-oriented, team-focused, and capable of staying calm during busy periods, delivering exceptional client experiences in a fast-paced veterinary setting.