Veterinary Front Desk & Patient Concierge

Carevet; Grain Valley (MO); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Best-in-class medical, vision, and[d]d

Job summary

Crain Veterinary Center in Grain Valley, Missouri is seeking a Veterinary Receptionist to greet clients, schedule appointments, process payments, and manage patient records. You will handle phones, mail, and data entry while assisting with retail items and maintaining a clean waiting area. The role requires ability to lift up to 50 pounds and work Saturdays.

We value a living wage, comprehensive benefits, and a supportive team environment with growth opportunities in a veterinary setting.

Qualifications

• High School Diploma or relevant education and work experience.
• Customer Service.
• Organizational Skills.
• Tech Savvy.
• Team oriented.

Responsibilities

• Provide customer service such as greeting customers, answering questions, processing incoming patients, and handling payments.
• Answer phone calls which may include answering questions, scheduling appointments and recording messages for doctors and staff.
• Handle incoming and outgoing mail and email.
• Update and file patient charts.
• Enter data into computerize[d] billing program.
• Retrieve prescriptions.
• Assist with pet supply purchases such as food, supplements, and grooming items.
• Maintain the cleanliness of waiting room.
• Must be able to lift 50 pounds, stoop, bend, and stand on feet for long periods.
• Retail sales.
• Must be available to work Saturdays.

Skills

Customer Service

Organizational Skills

Tech Savvy

Team oriented

Education

High School Diploma or relevant education and work experience

Job description

Crain Veterinary Center in Grain Valley, Missouri is seeking a Veterinary Receptionist to greet clients, schedule appointments, process payments, and manage patient records. You will handle phones, mail, and data entry while assisting with retail items and maintaining a clean waiting area. The role requires ability to lift up to 50 pounds and work Saturdays.

We value a living wage, comprehensive benefits, and a supportive team environment with growth opportunities in a veterinary setting.