Pet Care Front Desk Pro | Veterinary Receptionist

Carevet; Chagrin Falls (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Disability insurance

Life insurance

401k with match

Paid time off

Continuing education

Mental health support

Job summary

Chagrin Valley Veterinary Clinic in Chagrin Falls, OH, is seeking a friendly Veterinary Receptionist who thrives in a fast-paced, pet-loving environment. You will greet clients, schedule appointments, handle payments, and support the medical team with organized records.

The ideal candidate has a High School Diploma or equivalent, strong customer service, solid organizational skills, tech-savvy, and a team-oriented attitude.

Qualifications

• High School Diploma or equivalent education and work experience.
• Strong customer service skills and a friendly demeanor.
• Excellent organizational skills and ability to manage multiple tasks.
• Comfort with computers and basic software for billing and scheduling.

Responsibilities

• Provide customer service such as greeting customers, answering questions, processing incoming patients, and handling payments.
• Answer phone calls which may include answering questions, scheduling appointments and recording messages for doctors and staff.
• Handle incoming and outgoing mail and email.
• Update and file patient charts.
• Enter data into computerized billing program.
• Retrieve prescriptions.
• Assist with pet supply purchases such as food, supplements, and grooming items.
• Maintain the cleanliness of waiting room.
• Must be able to lift 50 pounds, stoop, bend, and stand on feet for long periods.
• Retail sales

Skills

Customer Service

Organizational Skills

Tech Savvy

Team oriented

Education

High School Diploma or relevant education and work experience

Job description

Chagrin Valley Veterinary Clinic in Chagrin Falls, OH, is seeking a friendly Veterinary Receptionist who thrives in a fast-paced, pet-loving environment. You will greet clients, schedule appointments, handle payments, and support the medical team with organized records.

The ideal candidate has a High School Diploma or equivalent, strong customer service, solid organizational skills, tech-savvy, and a team-oriented attitude.