Veterinary Front Desk Coordinator — Join a Founding Team

Animal Medical Center of Miami; Miami (FL); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off

In-clinic and community discounts

Opportunity to join flagship specialty

Job summary

Animal Medical Center of Miami is seeking a welcoming Client Service Representative to be the first point of contact for clients and their pets. You will greet clients, manage check-ins, handle calls, and support the medical team during emergencies with compassion.

This role emphasizes efficient front desk operations, accurate record-keeping, and smooth scheduling across referrals and appointments. Bilingual English/Spanish is preferred to assist a diverse client base; prior vet reception

Qualifications

• Excellent verbal communication in English and Spanish (preferred).
• Strong multitasking and organizational abilities.
• Calm, empathetic, and professional under pressure.
• Experience as a medical receptionist or in veterinary emergency is a bonus.

Responsibilities

• Greets clients and patients, checks in appointments, and alerts medical team to urgent cases.
• Answer inbound calls and handle client questions and requests.
• Coordinate with veterinary staff to ensure smooth patient flow.
• Manage patient records and front desk organization.

Skills

Bilingual EN/ES

Customer service

Multitasking

Organizational skills

Job description

Animal Medical Center of Miami is seeking a welcoming Client Service Representative to be the first point of contact for clients and their pets. You will greet clients, manage check-ins, handle calls, and support the medical team during emergencies with compassion.

This role emphasizes efficient front desk operations, accurate record-keeping, and smooth scheduling across referrals and appointments. Bilingual English/Spanish is preferred to assist a diverse client base; prior vet reception