Veterinary Front Desk Coordinator

Mission Pet Health; Colorado Springs (CO); On-site; USD 32,000 - 42,000; Full time

Job summary

Yorkshire Veterinary Hospital in Colorado Springs is seeking a friendly receptionist to join our small-animal care team. You will manage a multi-line phone system, greet clients, and keep the front desk running smoothly while supporting a culture of compassionate care.

You will coordinate appointments, maintain records, assist with payments, and educate clients on preventive care. Our team values mentorship, collaboration, and high-quality service, with a focus on work-life balance in a

Qualifications

• Be the Director of First Impressions: manage a multi-line phone system and greet clients.
• Maintain accurate medical records and orderly appointment schedules.
• Educate clients on pet wellness and hospital services.
• Demonstrate empathy and professionalism in every interaction.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude and reflect compassionate care.
• Ensure Seamless Care Coordination: maintain medical records, manage appointment schedules, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: be a calming presence for clients, demonstrating empathy and respect in every situation.

Skills

Customer service

Communication

Multitasking

Organizational skills

Team collaboration

Tools

Veterinary software

Job description

Yorkshire Veterinary Hospital in Colorado Springs is seeking a friendly receptionist to join our small-animal care team. You will manage a multi-line phone system, greet clients, and keep the front desk running smoothly while supporting a culture of compassionate care.

You will coordinate appointments, maintain records, assist with payments, and educate clients on preventive care. Our team values mentorship, collaboration, and high-quality service, with a focus on work-life balance in a