Veterinary Receptionist: Compassionate Front Desk & Growth

Happy Tails Veterinary Center; Aurora (CO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Life Insurance

Disability Insurance

Employee Assistance Program

Discounted pet care

Job summary

Happy Tails Veterinary Center in Aurora, CO is seeking a reception role to handle front desk duties, client communications, and appointment coordination. You will support high standard medicine by coordinating schedules, maintaining medical records, and guiding clients on preventive care.

The position emphasizes compassionate patient care, teamwork, and ability to multitask in a busy clinic environment with some weekend hours likely required.

Qualifications

• Customer service at front desk with a compassionate approach.
• Excellent communication and interpersonal skills in a fast-paced clinic.
• Strong organization and multitasking abilities.
• Team-oriented with ability to work independently when needed.
• Experience with veterinary software is preferred; flexible schedule including some weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients, reflect compassionate care.
• Ensure Seamless Care Coordination: maintain records, manage appointments, handle transactions.
• Advocate for Pet Health: educate clients on preventive care and hospital services.
• Embody Compassion and Empathy: provide a calm, respectful presence for clients and pets.

Skills

Customer service

Communication skills

Organizational skills

Team collaboration

Veterinary software

Tools

Veterinary software

Job description

Happy Tails Veterinary Center in Aurora, CO is seeking a reception role to handle front desk duties, client communications, and appointment coordination. You will support high standard medicine by coordinating schedules, maintaining medical records, and guiding clients on preventive care.

The position emphasizes compassionate patient care, teamwork, and ability to multitask in a busy clinic environment with some weekend hours likely required.