Veterinary Front Desk & Client Services Specialist

Homebase, Inc.; Town of Rye (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Opportunities for growth

Job summary

HUB Veterinary Group in Port Chester, NY seeks a friendly Veterinary Receptionist to greet clients, manage the front desk, schedule appointments, and assist the veterinary team. The role requires a love for animals and strong customer service skills.

The position involves handling payments, maintaining records, and communicating clearly about services and pricing. Weekend availability and a willingness to learn are essential for success in this busy clinic.

Qualifications

• Previous experience in customer service or receptionist role.
• Experience in a veterinary setting required.
• Saturday availability required.
• Excellent interpersonal skills with clients and colleagues.
• Ability to multitask in a fast-paced environment.
• Proficient computer skills and basic medical terminology.

Responsibilities

• Greet clients and manage front desk with a warm, friendly attitude.
• Schedule appointments, handle payments, and maintain records.
• Maintain a clean and organized reception area.
• Assist veterinarians and technicians with administrative tasks.
• Explain services, pricing, and treatment options to clients.
• Handle complaints professionally and resolve conflicts.
• Collaborate with the veterinary team to support patient care.
• Stay updated on pet health topics and share information with clients.

Skills

Customer service

Receptionist

Verbal communication

Written communication

Computer literacy

Vet software

Tools

Clinic management software

Job description

HUB Veterinary Group in Port Chester, NY seeks a friendly Veterinary Receptionist to greet clients, manage the front desk, schedule appointments, and assist the veterinary team. The role requires a love for animals and strong customer service skills.

The position involves handling payments, maintaining records, and communicating clearly about services and pricing. Weekend availability and a willingness to learn are essential for success in this busy clinic.