Veterinary Front Desk & Client Services Specialist

National Veterinary Associates; Ashland (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Ladysmith Veterinary Hospital in Ashland, VA, is hiring for a Support Staff position. You will greet clients, answer questions, process pet check-ins/outs, and handle payments, aiming for accurate and courteous service.

You will also answer phones, screen service needs, schedule appointments, manage mail and email, and maintain client data in our practice management software. Prior experience is preferred.

Qualifications

• Minimum of 6 months job-related experience preferred.

Responsibilities

• Greets clients and processes incoming/outgoing pets and payments.
• Answers phone calls and screens service needs; schedules appointments.
• Maintains client information in business software; monitors waiting area.

Skills

Customer service

Cash handling

Job description

Ladysmith Veterinary Hospital in Ashland, VA, is hiring for a Support Staff position. You will greet clients, answer questions, process pet check-ins/outs, and handle payments, aiming for accurate and courteous service.

You will also answer phones, screen service needs, schedule appointments, manage mail and email, and maintain client data in our practice management software. Prior experience is preferred.