Veterinary Front Desk & Client Service Specialist

Vicar Operating, Inc. dba VCA; Everett (WA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid vacation & sick days

Paid parental leave

Disability insurance

Life insurance

Employee discounts

Headspace mental health resources

Job summary

VCA Everett Animal Hospital is seeking a dedicated Client Service Representative to join our six-doctor, AAHA-accredited practice. This full-time CSR will manage a fast-paced front desk, greet clients, answer phones, schedule appointments, and support the medical team with professionalism and empathy.

Strong customer service experience and excellent communication skills are essential. Prior veterinary or medical reception experience is strongly preferred, with a focus on teamwork, reliability,

Qualifications

• Experience in fast-paced client service environment.
• Veterinary or medical reception experience preferred.

Responsibilities

• Create a welcoming, organized, low-stress experience for clients and patients.
• Build trust with pet parents through excellent communication and service so the medical team can deliver great care.

Skills

Client service experience

Front desk experience

Professional communication

Empathy

Job description

VCA Everett Animal Hospital is seeking a dedicated Client Service Representative to join our six-doctor, AAHA-accredited practice. This full-time CSR will manage a fast-paced front desk, greet clients, answer phones, schedule appointments, and support the medical team with professionalism and empathy.

Strong customer service experience and excellent communication skills are essential. Prior veterinary or medical reception experience is strongly preferred, with a focus on teamwork, reliability,