Veterinary Front Desk & Client Care Specialist

Thrive San Antonio; San Antonio (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

401(k) with employer match

Lyra Health therapy

Parental leave

Purr-ental leave

Backup childcare

Fertility discounts

Free CE courses

Vet discounts

Student loan help

Job summary

Thrive Pet Healthcare Specialists in San Antonio, TX is seeking a Veterinary Client Service Representative/Receptionist to manage front-desk tasks, schedule appointments, process payments, and deliver outstanding client experiences. This full-time role includes day and overnight shifts to support a busy veterinary clinic.

You will handle phones, patient check-ins/outs, and use practice management software while maintaining a compassionate, organized approach in a fast-paced environment.

Qualifications

• Recent experience as veterinary receptionist or medical office receptionist.
• Exceptional customer service and communication skills.
• Ability to work independently and as part of a team.
• Experience answering multi-line phones.
• Basic knowledge of Microsoft Office.
• Familiar with standard office equipment.
• Strong problem-solving abilities.
• Weekend and holiday availability required.

Responsibilities

• Answer phones and greet clients and patients.
• Accurately enter client information, collect payments, and print receipts; balance cash box at end of shift.
• Provide consistently excellent customer service in a positive manner.
• Assist the team with additional tasks as needed.

Skills

Customer service

Front desk

Phone handling

Payment processing

Microsoft Office

Office equipment

Team player

Independent work

Weekend availability

Practice management software

Tools

Practice management software

Job description

Thrive Pet Healthcare Specialists in San Antonio, TX is seeking a Veterinary Client Service Representative/Receptionist to manage front-desk tasks, schedule appointments, process payments, and deliver outstanding client experiences. This full-time role includes day and overnight shifts to support a busy veterinary clinic.

You will handle phones, patient check-ins/outs, and use practice management software while maintaining a compassionate, organized approach in a fast-paced environment.