Compassionate Veterinary Client Care Specialist (Receptionist)

Thrive Pet Healthcare; San Antonio (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

401(k) employer match

Mental health resources

Parental leave

Pet care leave

Backup childcare

Fertility discounts

Free CE courses

Pet discounts

Student loan support

Job summary

Thrive Pet Healthcare Specialists in San Antonio, TX is seeking a Veterinary Client Service Representative/Receptionist to join our fast-paced clinic. The role involves greeting clients and patients, scheduling, handling multi-line phones, and processing payments while delivering exceptional client experiences.

Ideal candidates have veterinary receptionist or medical office experience, strong customer service, team orientation, and weekend/holiday availability.

Qualifications

• Recent experience as veterinary receptionist or medical office receptionist.
• Exceptional customer service and communication skills.
• Weekend and holiday availability is required.
• Able to manage appointment scheduling, multi-line phones, check in/check out, and payments.
• Basic knowledge of Microsoft Office.

Responsibilities

• Answer phones and greet clients and patients.
• Enter client information, collect payments, and print receipts.
• Balance cash box at end of each shift.
• Provide exceptional customer service.
• Assist team with additional tasks as required.

Skills

Veterinary receptionist experience

Customer service

Independent worker

Team player

Multi-line phones

Microsoft Office

Office equipment

Problem solving

Weekend/holidays available

Tools

Practice management software

Job description

Thrive Pet Healthcare Specialists in San Antonio, TX is seeking a Veterinary Client Service Representative/Receptionist to join our fast-paced clinic. The role involves greeting clients and patients, scheduling, handling multi-line phones, and processing payments while delivering exceptional client experiences.

Ideal candidates have veterinary receptionist or medical office experience, strong customer service, team orientation, and weekend/holiday availability.