Veterinary Client Services Specialist - Front Desk & Support

NVA; Young Harris (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with employer match

Paid time off

Job summary

Abqpetcarehospital in Young Harris, Georgia, is seeking a Client Services Representative to provide exceptional customer service while managing client and patient flow. The role includes scheduling appointments, assisting with prescriptions, and maintaining the reception area's cleanliness. Candidates should possess a high school diploma, strong communication skills, and experience in client services. The position offers a comprehensive benefits package, including medical, dental, vision, and a 401k with employer match.

Qualifications

• High school diploma or GED required; bachelor's degree preferred.
• Prior client service experience in a related area is preferred but not required.
• Excellent oral and written communication skills.
• Basic computer skills required; experience with Microsoft Office preferred.
• Strong organizational skills and ability to multi-task.

Responsibilities

• Greet clients and manage check-in/check-out processes.
• Schedule clients for treatments and services.
• Pull patient charts and update information as needed.
• Assist with prescription filling and client education.
• Maintain cleanliness of the waiting room and reception area.

Skills

Client service experience

Telephone etiquette

Basic veterinary medical knowledge

Communication skills

Organizational skills

Education

High school diploma or GED

Bachelor's degree preferred

Tools

Microsoft Office

Practice management software

Job description

Abqpetcarehospital in Young Harris, Georgia, is seeking a Client Services Representative to provide exceptional customer service while managing client and patient flow. The role includes scheduling appointments, assisting with prescriptions, and maintaining the reception area's cleanliness. Candidates should possess a high school diploma, strong communication skills, and experience in client services. The position offers a comprehensive benefits package, including medical, dental, vision, and a 401k with employer match.