Veterinary Front Desk & Client Care Specialist

Western Veterinary Partners; Edmonds (WA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Health package

Life insurance

Disability insurance

Employee Assistance Program

401k with company match

Paid time off

Job summary

Western Veterinary Partners is looking for a friendly Veterinary Receptionist / Client Service Representative in Edmonds, WA. You will greet clients, manage appointments, handle phone calls, and process transactions in a fast-paced, team-centered environment.

Ideal candidates have 2+ years in customer service or front-desk roles, with veterinary receptionist experience preferred. The position offers full-time hours, competitive benefits, and a schedule that includes two weekdays plus alternating

Qualifications

• 2+ years of experience in a customer service, reception, or client-facing role.
• Previous veterinary receptionist or healthcare-related front-desk experience preferred.
• Proficiency in: multi-phone line system; verbal and written communication; compassionate, professional service in routine and sensitive situations; scheduling appointments and coordinating calendars; processing payments and maintaining financial records; teamwork; staying calm during busy periods.

Responsibilities

• Greet clients and serve as the welcoming face of the hospital.
• Manage appointments and patient flow; coordinate calendars.
• Answer and route calls on a multi-line phone system and assist in-person clients.
• Process payments and maintain accurate financial records.
• Provide information about services and support clients as needed.

Skills

Customer service

Phone etiquette

Scheduling

Cash handling

Job description

Western Veterinary Partners is looking for a friendly Veterinary Receptionist / Client Service Representative in Edmonds, WA. You will greet clients, manage appointments, handle phone calls, and process transactions in a fast-paced, team-centered environment.

Ideal candidates have 2+ years in customer service or front-desk roles, with veterinary receptionist experience preferred. The position offers full-time hours, competitive benefits, and a schedule that includes two weekdays plus alternating