Veterinary Front Desk & Client Care Specialist

Vetcor; Edison (NJ); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Medical, dental, vision insurance

Paid time off

Employee pet discounts

Job summary

Vetcor's Raritan Animal Hospital is seeking a Veterinary Customer Service Representative to be the friendly, caring face at our front desk. You’ll greet clients and their pets, answer phones, schedule appointments, and help with payments in a fast-paced, compassionate environment.

This full-time role offers a competitive pay range of $19.00–$22.00 per hour, 401(k) matching, tuition support, PTO, and pet discounts.

Qualifications

• Veterinary setting experience preferred
• Strong communication and interpersonal skills
• Ability to multitask in fast-paced environment

Responsibilities

• Greet clients and their pets with warmth and compassion
• Answer multi-line phones and schedule appointments efficiently
• Process invoices and payments, including for euthanasia consultations
• Communicate clearly during emotionally sensitive moments
• Maintain accurate client and patient records
• Keep front desk welcoming and organized
• Collaborate with medical team for a seamless client experience
• Support team with general administrative tasks

Skills

Communication skills

Compassionate demeanor

Multitasking

Computer skills

Veterinary experience

Tools

Vet practice software

Job description

Vetcor's Raritan Animal Hospital is seeking a Veterinary Customer Service Representative to be the friendly, caring face at our front desk. You’ll greet clients and their pets, answer phones, schedule appointments, and help with payments in a fast-paced, compassionate environment.

This full-time role offers a competitive pay range of $19.00–$22.00 per hour, 401(k) matching, tuition support, PTO, and pet discounts.