Client Service Representative - Raritan, NJ

Raritananimalhospital; Raritan (NJ); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

401(k) matching

Health insurance

Tuition support program

Employee assistance program

Free lab work for pets

Job summary

A veterinary hospital in Central New Jersey is seeking a Client Service Representative to deliver exceptional service to clients and support the medical team. This role requires strong interpersonal skills, attention to detail, and a passion for pets. The position offers competitive pay, comprehensive benefits including 401(k) matching, and a culture of inclusivity and support.

Qualifications

• Thrives in a fast-paced environment.
• Exceptional attention to detail and follow-through.
• Prior veterinary or medical office experience is a plus, but training will be provided.

Responsibilities

• Welcome clients with empathy and professionalism.
• Coordinate appointments and manage records.
• Support the medical team in daily operations.

Skills

Personable communication

Attention to detail

Passion for pets

Job description

Client Service Representative - Raritan, NJ

Raritan Animal Hospital is hiring a Client Service Representative!

• Role: Client Service Representative
• Status: Full-time
• Salary: $17–$20 per hour
• Schedule: Weedays, rotating Saturdays

Do you love helping people and their pets? Are you the type who finds joy in creating a great experience from the first hello to the final goodbye of each visit? Our busy, 10-doctor, AAHA-accredited veterinary hospital in Central New Jersey is looking for a Client Service Representative (CSR) who brings both warmth and precision to every interaction.

We’re not your average clinic — we practice high-quality medicine in a compassionate, team-centered environment, and we’re committed to Fear-Free techniques to make visits less stressful for pets and their people. As the friendly face (and voice!) of our hospital, you’ll be part of the team that sets the tone for excellent care and seamless communication.

What You’ll Do:

• Welcome clients with empathy, professionalism, and enthusiasm — both in person and on the phone
• Coordinate appointments, manage records, and assist with client education
• Support our medical team in maintaining smooth daily operations
• Deliver top-tier service that reflects our hospital’s dedication to quality and compassion

What We’re Looking For:

• A personable communicator who thrives in a fast-paced environment
• Exceptional attention to detail and follow-through
• A passion for pets and their people
• Prior veterinary or medical office experience is a plus, but not required — we’ll provide training for the right fit

Schedule Options:
Full-Time: Monday through Friday, 7:30 AM – 4:30 PM
or Alternative Schedule: Four weekday mornings plus Saturday, 7:30 AM – 4:30 PM

We offer competitive pay, comprehensive benefits, and a positive culture where every team member is valued and supported.

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

If you’re ready to grow in a role where compassion meets excellence — and where every day you make a difference in the lives of pets and their families — we’d love to meet you! Apply today and help us continue to deliver the exceptional care our clients have come to expect.

Diversity, equity, and inclusion are core values at Raritan Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.