Veterinary Front Desk & Client Care Specialist

Mission Pet Health; Alaska; On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Competitive compensation

Health & wellbeing coverage

401k retirement options

Career development

National professional network

Pet care discounts

Job summary

Mission Pet Health is seeking aReceptionist for a fast-paced veterinary practice in Fleming Island, FL. You will manage phone systems, greet clients, and coordinate appointments while handling payments with accuracy. This role emphasizes compassionate care and client education to support pet wellness.

The position offers a stable, supportive environment with opportunities for growth through veterinary education stipends and a nationwide professional network alignment.

Qualifications

• Passion for customer service and love for animals.
• Excellent communication skills and ability to handle stressful situations.
• Strong organizational skills to multitask in a fast-paced environment.
• Experience with veterinary software preferred; flexible schedule including some weekends/holidays.

Responsibilities

• Manage a multi-line phone system and greet clients with a positive attitude.
• Maintain accurate medical records and appointment schedules; handle financial transactions.
• Educate clients on preventative care and hospital services.
• Provide a calming, empathetic presence and treat each pet with care.

Skills

Customer service

Communication

Organization

Teamwork

Flexibility

Tools

Veterinary software

Job description

Mission Pet Health is seeking aReceptionist for a fast-paced veterinary practice in Fleming Island, FL. You will manage phone systems, greet clients, and coordinate appointments while handling payments with accuracy. This role emphasizes compassionate care and client education to support pet wellness.

The position offers a stable, supportive environment with opportunities for growth through veterinary education stipends and a nationwide professional network alignment.