Veterinary Front Desk & Care Coordinator

Mission Pet Health; Suffolk (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Discounted pet care

Online discount platform

Teladoc access

Job summary

Mission Pet Health is seeking a friendly receptionist to join our team in Suffolk, VA. You will be the first point of contact for clients, managing the front desk with a warm, compassionate approach and handling appointment scheduling to ensure smooth patient flow.

You will coordinate with veterinary staff, perform basic financial transactions, and educate clients on preventive care and available services. This role requires a team mindset, reliability, and a flexible schedule including weekends

Qualifications

• Excellent customer service and communication skills.
• Ability to manage stressful situations with good judgment.
• Strong organizational and multitasking abilities.
• Experience with veterinary software preferred.

Responsibilities

• Manage a multi-line phone system and greet clients.
• Schedule appointments and coordinate care with teams.
• Handle financial transactions and front-desk duties.
• Educate clients on preventative care and hospital services.

Skills

Customer service

Communication

Organization

Multitasking

Empathy

Tools

Veterinary software

Job description

Mission Pet Health is seeking a friendly receptionist to join our team in Suffolk, VA. You will be the first point of contact for clients, managing the front desk with a warm, compassionate approach and handling appointment scheduling to ensure smooth patient flow.

You will coordinate with veterinary staff, perform basic financial transactions, and educate clients on preventive care and available services. This role requires a team mindset, reliability, and a flexible schedule including weekends