Veterinary Receptionist & Client Care Specialist

Plantation Animal Hospital, LLC; Alaska; On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401k retirement options

Life Insurance and Disability coverage

Employee Assistance Program (EAP)

Discounted veterinary care for your/家r

Teladoc access

Job summary

Plantation Animal Hospital, LLC in Fleming Island, FL is seeking a friendly receptionist to be the first contact for clients, manage a multi-line phone system, greet clients with warmth, and help coordinate care. You will maintain medical records, schedule appointments, and handle financial transactions to keep the hospital running smoothly.

You will also educate clients on preventive care, participate in pet wellness discussions, and collaborate with a compassionate team to deliver high-quality

Qualifications

• Excellent customer service and genuine love for animals.
• Strong communication skills, especially under stressful situations.
• Excellent organizational skills with ability to multitask in a fast-paced environment.
• Collaborative, team-first mindset with ability to work independently.
• Experience with veterinary software is preferred; flexible schedule including some weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage multi-line phone system and greet clients with warmth.
• Ensure Seamless Care Coordination: maintain medical records, manage appointments, and handle transactions.
• Advocate for Pet Health: educate clients on preventive care and hospital services.
• Embody Compassion and Empathy: provide a calming, respectful presence for clients and pets.

Skills

Customer service

Communication

Organizational skills

Teamwork

Veterinary software experience

Tools

Veterinary software

Job description

Plantation Animal Hospital, LLC in Fleming Island, FL is seeking a friendly receptionist to be the first contact for clients, manage a multi-line phone system, greet clients with warmth, and help coordinate care. You will maintain medical records, schedule appointments, and handle financial transactions to keep the hospital running smoothly.

You will also educate clients on preventive care, participate in pet wellness discussions, and collaborate with a compassionate team to deliver high-quality