Veterinary Front Desk & Client Care Lead

Mission Pet Health; Saint Augustine (FL); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401k retirement options

Discounted veterinary care for pets

Teladoc access

Employee Assistance Program (EAP)

Educational assistance for AVMA-acccre

Job summary

Livewell Animal Hospital of St. Augustine is seeking a friendly receptionist to manage front-desk operations and greet clients with compassion. You will handle scheduling, patient records, and financial transactions while representing our commitment to excellent, caring service.

The role supports pet wellness education and requires strong communication, organizational skills, and flexibility for weekend shifts. On-site position with competitive compensation and benefits offered.

Qualifications

• Experience with a multi-line phone system and front-desk coordination.
• Excellent communication and interpersonal skills.
• Ability to manage time and stay organized in a fast-paced veterinary setting.
• Flexibility to work weekends/holidays as needed.

Responsibilities

• Manage a multi-line phone system and greet clients professionally.
• Maintain accurate client and patient records and assist with scheduling.
• Handle financial transactions and ensure smooth daily operations.
• Support pet wellness education and customer service excellence.

Skills

Phone system management

Customer service

Communication skills

Organizational skills

Team player

Tools

Veterinary software

Job description

Livewell Animal Hospital of St. Augustine is seeking a friendly receptionist to manage front-desk operations and greet clients with compassion. You will handle scheduling, patient records, and financial transactions while representing our commitment to excellent, caring service.

The role supports pet wellness education and requires strong communication, organizational skills, and flexibility for weekend shifts. On-site position with competitive compensation and benefits offered.