Compassionate Veterinary Receptionist | Growth & Benefits

Mission Pet Health; Saint Augustine (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement options

Life Insurance and Disability

Job summary

Southeast Veterinary Hospital in historic St. Augustine, FL, is seeking a friendly receptionist to welcome clients, answer multi-line calls, and help coordinate patient flow with a caring, professional demeanor. You will support the veterinary team in maintaining accurate records and a smooth daily schedule.

You will also manage payments, assist with client education on preventive care, and contribute to a welcoming, client-focused practice that treats every pet with the utmost respect and care.

Qualifications

• Passion for providing excellent customer service.
• Excellent communication in stressful situations.
• Strong organizational skills for fast-paced work.
• Collaborative mindset; able to work independently when needed.

Responsibilities

• Be Director of First Impressions: manage multi-line phone, greet clients with warmth, reflect compassionate care.
• Ensure Seamless Care Coordination: maintain records, manage appointments, processpayments.
• Advocate for Pet Health: educate clients on preventive care and hospital services.
• Embody Compassion: provide empathetic, respectful support to clients and their pets.

Skills

Customer service

Communication

Organization

Teamwork

Flexibility

Tools

Veterinary software

Job description

Southeast Veterinary Hospital in historic St. Augustine, FL, is seeking a friendly receptionist to welcome clients, answer multi-line calls, and help coordinate patient flow with a caring, professional demeanor. You will support the veterinary team in maintaining accurate records and a smooth daily schedule.

You will also manage payments, assist with client education on preventive care, and contribute to a welcoming, client-focused practice that treats every pet with the utmost respect and care.