Veterinary Client Care Coordinator - Flexible Hours

Animal Clinic and Hospital; Midland (TX); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Retirement benefits or accounts

Flexible work schedules

Career and professional development

Employee Assistance Program

Employee Referral Program

Job summary

Animal Clinic and Hospital in Midland, TX is seeking a Client Service Representative to deliver an exceptional client experience. You will manage front-desk reception, handle calls, schedule appointments, and maintain client and patient records with care and accuracy.

The role emphasizes patience, clear communication, teamwork with veterinarians and technicians, and adherence to clinic policies. Weekend availability is required, and prior veterinary or medical office experience is preferred.

Qualifications

• Weekend availability required.
• High school diploma or equivalent.
• Veterinary or medical office experience preferred.
• Client satisfaction references preferred.
• Practices OSHA safety techniques including PPE.

Responsibilities

• Leads practice opening and closing procedures as directed.
• Manages front desk reception, visitor and telephone tasks.
• Processes payments and maintains accounts.
• Schedules appointments adhering to doctor preferences and workflow.
• Updates client/patient files and records as needed.
• Delivers excellent client service and handles inquiries calmly.
• Ensures clean and organized public areas and exam rooms.

Skills

Patience & Compassion

Collaboration & Teamwork

Communicating

Active Listening

Organization Skills

Client Satisfaction

Education

High school diploma or equivalent

Job description

Animal Clinic and Hospital in Midland, TX is seeking a Client Service Representative to deliver an exceptional client experience. You will manage front-desk reception, handle calls, schedule appointments, and maintain client and patient records with care and accuracy.

The role emphasizes patience, clear communication, teamwork with veterinarians and technicians, and adherence to clinic policies. Weekend availability is required, and prior veterinary or medical office experience is preferred.