Veterinary Customer Support Specialist - 12-Month Contract

Randstad USA; St. Louis (MO); In loco; USD 26.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical

Prescription

Dental

Vision

AD&D

Life insurance

Short-term disability

401K plan

Descrizione del lavoro

Randstad USA is recruiting for a Veterinary Customer Support Specialist on a 12-month contract in the St. Louis area.

The role focuses on delivering expert dietary guidance to veterinary professionals and consumers, handling inquiries via phone, web, and social media, and supporting clinic staff with product information. The ideal candidate has 2+ years of customer service experience, with a background in animal science or nutrition preferred.

Competenze

• 2+ years of customer service experience.
• Bachelor's degree qualifies; high school diploma with related experience also acceptable per ad.

Mansioni

• Educate & Advise: communicate dietary management and product details to veterinary professionals and consumers.
• Support & Resolve: address inquiries, returns, and delivery questions via phone, web, and social media.
• Advocate & Promote: discuss clinical advantages at conferences and reinforce recommendations to clinic staff.
• Collaborate: partner with field sales to share insights and track competitive activity.

Conoscenze

Veterinary Support

Animal Science

Pet Nutrition

CSR St. Louis

Dietary Management

Customer Support

Responsiveness

Analytical Thinking

Active Listening

Follow-up

MS Office

Formazione

Bachelors

Descrizione del lavoro

Randstad USA is recruiting for a Veterinary Customer Support Specialist on a 12-month contract in the St. Louis area.

The role focuses on delivering expert dietary guidance to veterinary professionals and consumers, handling inquiries via phone, web, and social media, and supporting clinic staff with product information. The ideal candidate has 2+ years of customer service experience, with a background in animal science or nutrition preferred.