Veterinary Client Services Specialist (Mon–Fri, No Weekends)

Thrive Pet Healthcare; Troy (OH); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Parental leave

Medical insurance

Dental insurance

Vision insurance

Health savings account

Flexible spending account

Product/service discounts

401k

Continuing education

Scholarship opportunities

Student loan support

Job summary

Stonyridge Veterinary Service in Troy, OH is hiring a Veterinary Client Service Representative. This full-time role focuses on friendly client greeting, appointment scheduling, payments, and client education for pets and their people.

You will work Monday through Friday with no weekends or holidays, interacting with clients and pets to ensure smooth visits and patient care while supporting the veterinary team.

Qualifications

• previous customer service experience required
• experience in veterinary medicine or animal care highly preferred
• flexible schedule and ability to multi-task

Responsibilities

• greet clients and guide pets to exam rooms
• answer phones, schedule and confirm appointments
• process payments and explain fees
• recommend products and services and educate clients
• manage medical records and correspondence

Skills

Customer service

Multi-tasking

People and pet interaction

Education

Experience in customer service

Tools

Scheduling software

Job description

Stonyridge Veterinary Service in Troy, OH is hiring a Veterinary Client Service Representative. This full-time role focuses on friendly client greeting, appointment scheduling, payments, and client education for pets and their people.

You will work Monday through Friday with no weekends or holidays, interacting with clients and pets to ensure smooth visits and patient care while supporting the veterinary team.