Veterinary Client Services Specialist (Front Desk)

DevHub, Inc.; Red Bank (NJ); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Uniform allowance

Paid time off

Pet discount

Job summary

Red Bank Veterinary Hospital in Red Bank, NJ, is seeking a Client Service Representative to greet clients, check patients in and out, and support our doctors in a fast-paced specialty environment.

You'll be the welcoming face of the hospital, handling scheduling, payments, and front desk operations while maintaining a compassionate, organized, and team-oriented approach. This full-time role offers benefits including medical, dental, vision, and more.

Qualifications

• High school diploma or equivalent.
• 0
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable working in a fast-paced environment.
• Basic computer proficiency and ability to learn new software.
• Ability to work collaboratively as part of a team.
• Fluent English skills (speaking and reading) required.

Responsibilities

• Greet clients and patients with professionalism and compassion
• Check patients in and out for appointments
• Schedule appointments and recheck visits
• Coordinate front desk operations and support hospital workflow
• Assist families through the euthanasia paperwork process with empathy and sensitivity
• Discuss payment options and process client transactions
• Process daily estimates and financial reports
• Prepare schedules, maintain medical records, file documents, and complete administrative tasks
• Answer incoming phone calls and direct urgent calls to the appropriate clinical team
• Coordinate communication between clients, doctors, and veterinary staff
• Support student training and mentorship opportunities as needed
• Maintain a positive, organized, and client-focused environment

Skills

Customer service

Communication

Multitasking

Team collaboration

English fluency

Education

High school diploma

Tools

Computer proficiency

Job description

Red Bank Veterinary Hospital in Red Bank, NJ, is seeking a Client Service Representative to greet clients, check patients in and out, and support our doctors in a fast-paced specialty environment.

You'll be the welcoming face of the hospital, handling scheduling, payments, and front desk operations while maintaining a compassionate, organized, and team-oriented approach. This full-time role offers benefits including medical, dental, vision, and more.