Veterinary Client Services Coordinator (Front Desk)

Veritas Veterinary Partners; Port Reading (NJ); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

HSA option

Maternity/Paternity leave

401K with employer match

Employee Referral Bonus

Paid Time off

Mental health support with Talkspace

Uniforms provided

Pet discount for medical care

Job summary

Garden State Veterinary Services in Woodbridge, NJ, is hiring Veterinary Client Services - Front Desk to greet clients, check them in and out, schedule appointments, and handle payments in a fast-paced emergency/specialty practice.

We seek candidates with 1+ year in client service; veterinary experience is preferred. Training and a collaborative team environment are provided, with competitive pay and benefits.

Qualifications

• 1+ year experience in a client service role.
• Veterinary hospital experience is preferred.
• Strong customer service background and excellent communication skills.
• Ability to handle multiple phone lines and perform data entry with accuracy.
• Comfort discussing deposits and financial questions with clients.
• Professional, discreet, and collaborative demeanor.

Responsibilities

• Greet clients and guide them through check-in/check-out processes.
• Book appointments and manage the hospital calendar.
• Take payments and process deposits.
• Answer busy phone lines and coordinate with clinical staff.
• Serve as a liaison between clients and the healthcare team.
• Support a fast-paced, high-quality emergency/specialty environment.

Skills

Client service

Communication

Phone handling

Data entry

Cash handling

Empathy and discretion

Team collaboration

Job description

Garden State Veterinary Services in Woodbridge, NJ, is hiring Veterinary Client Services - Front Desk to greet clients, check them in and out, schedule appointments, and handle payments in a fast-paced emergency/specialty practice.

We seek candidates with 1+ year in client service; veterinary experience is preferred. Training and a collaborative team environment are provided, with competitive pay and benefits.