Veterinary Client Services Specialist – Flexible Schedule

Animals, Inc.; United States; On-site; USD 30,000 - 45,000; Full time

Job summary

A veterinary clinic in the United States seeks a Customer Service Representative to serve as the primary contact for clients. Responsibilities include providing superior customer service, managing appointments, and maintaining accurate records in a high-volume environment. Candidates should have a high school diploma, customer service experience, and strong organization skills. Bilingual skills are preferred, and flexibility in schedule is required for evening and weekend shifts.

Qualifications

• Must speak and write English fluently; bilingual preferred.
• 6 months prior customer service experience required.
• Highly organized with strong attention to detail.

Responsibilities

• Provide excellent customer service in person, by phone, and email.
• Entry of client and medical data in software systems.
• Assist clients with scheduling and payments.

Skills

Customer service orientation

Organizational skills

Basic computer skills

Multi-tasking ability

Proficiency in English

Ability to handle difficult situations

Education

High school diploma or GED

Postsecondary degree in animal sciences

Tools

MS Office (Word & Excel)

Impromed software

Job description

A veterinary clinic in the United States seeks a Customer Service Representative to serve as the primary contact for clients. Responsibilities include providing superior customer service, managing appointments, and maintaining accurate records in a high-volume environment. Candidates should have a high school diploma, customer service experience, and strong organization skills. Bilingual skills are preferred, and flexibility in schedule is required for evening and weekend shifts.