Veterinary Client Services Specialist (Evenings/Weekends)

Rarebreed Veterinary Partners; Grady (AL); Sur place; USD 28 000 - 34 000; Plein temps

Avantages offerts par ce poste

401(k) matching

Flexible scheduling

Continuing education

Mental health resources

Bonding leave

Résumé du poste

Grady Veterinary Hospital in Cincinnati, OH is seeking a Client Service Representative to join our AAHA‑accredited 24/7 emergency and general practice team. The role involves greeting clients, handling calls, preparing patient files, and processing invoices and payments in a fast-paced environment.

Requirements include a high school diploma or equivalent, with preferred experience as a veterinary receptionist. We value teamwork and compassion for pets and their families.

Qualifications

• High school diploma or equivalent.
• Experience in veterinary reception is preferred but not required.
• Strong teamwork and compassion for pets and their people.
• Experience with basic office tasks in a busy office environment.

Responsabilités

• Answers telephone calls quickly, efficiently, and in a professional and friendly manner using a multi-line system.
• Warmly greets clients.
• Prepares patient files.
• Receives and relays client correspondence and updates client financial records.
• Answers client's inquiries about basic animal care questions and routine procedures.
• Educates clients on over-the-counter products such as flea and tick preventions.
• Admits patients and handles medical records entries accurately.
• Prepares client invoices for services performed.
• Handles payment transactions.
• Receives and relays telephone, fax, and email messages accurately and promptly.

Formation

High school diploma or equivalent

Description du poste

Grady Veterinary Hospital in Cincinnati, OH is seeking a Client Service Representative to join our AAHA‑accredited 24/7 emergency and general practice team. The role involves greeting clients, handling calls, preparing patient files, and processing invoices and payments in a fast-paced environment.

Requirements include a high school diploma or equivalent, with preferred experience as a veterinary receptionist. We value teamwork and compassion for pets and their families.