Veterinary Receptionist & Client Care Champion

Mission Pet Health; Franklin (OH); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Discounted pet care

Online discount platform

Teladoc 24/7 doctor access

Job summary

Mission Pet Health in Franklin, OH seeks a friendly Receptionist to be the first point of contact for clients and patients. You’ll manage a multi-line phone system, greet clients, handle scheduling, and process transactions while upholding compassionate care standards.

We value superb communication, organizational skills, and a genuine love for animals. Experience with veterinary software is a plus, and weekend/holiday availability is required.

Qualifications

• Customer service passion and love for animals.
• Strong communication and interpersonal skills.
• Organizational skills with ability to multitask in a busy setting.
• Team-focused mindset with ability to work independently when needed.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients.
• Coordinate appointments, maintain records, and handle financial transactions.
• Educate clients on preventive care and hospital services.
• Provide a calm, empathetic presence for clients and their pets.

Skills

Customer service

Communication

Organization

Teamwork

Vet software experience

Tools

Vet software

Job description

Mission Pet Health in Franklin, OH seeks a friendly Receptionist to be the first point of contact for clients and patients. You’ll manage a multi-line phone system, greet clients, handle scheduling, and process transactions while upholding compassionate care standards.

We value superb communication, organizational skills, and a genuine love for animals. Experience with veterinary software is a plus, and weekend/holiday availability is required.