Veterinary Client Services Specialist

Western Veterinary Partners; Columbia (TN); Hybrid; USD 21,352 - 22,386; Full time

Benefits offered by this job

Health package: Medical, dental, and vision insurance

Life insurance and disability

Employee Assistance Program

401k options

Paid time off

Personal pet discounts

Job summary

A local veterinary service in Columbia, TN is seeking a Client Service Representative to join their compassionate team. The ideal candidate has strong client service experience and is skilled at managing a multi-line phone system while providing excellent service to in-person clients. Responsibilities include scheduling appointments, processing financial transactions, and answering inquiries. This position offers flexible scheduling options and a competitive pay rate, along with benefits such as health insurance and paid time off.

Qualifications

• 1+ years of client service experience is required.
• Previous veterinary experience is highly desired.
• Proficiency in client service and communication.

Responsibilities

• Schedule and manage the flow of appointments.
• Provide empathetic customer service.
• Process financial transactions and answer inquiries.

Skills

Client service and communication

Welcoming and discharging patients

Collaboration with other team members

Managing phone lines

Booking appointments/attention to detail

Job description

A local veterinary service in Columbia, TN is seeking a Client Service Representative to join their compassionate team. The ideal candidate has strong client service experience and is skilled at managing a multi-line phone system while providing excellent service to in-person clients. Responsibilities include scheduling appointments, processing financial transactions, and answering inquiries. This position offers flexible scheduling options and a competitive pay rate, along with benefits such as health insurance and paid time off.